Recruitment and Retention Manager
Phi Kappa Psi is looking for a professional who loves Greek Life, understands the benefits of the fraternal experience, and gets excited about gathering feedback and data to develop new things! The Recruitment and Retention Manager will be tasked with gaining a better understanding of why members join (or don’t) and why they stay (or don’t). What makes the Phi Kappa Psi experience great and what can we do to improve? Based on experience in the field, relevant research, feedback from members and analysis of membership data, the Member Recruitment and Retention Manager will be responsible for:
- Collaborating with the Chapter Operations team to develop a Recruitment Manual and additional needed resources
- Collaborating with all departments of the fraternity to create a member retention plan
- Overseeing the execution of the retention plan and tracking its impact.
You can view the full job description here.
The Phi Kappa Psi Fraternity engages men of integrity, further develops their intellect and enhances community involvement. With a legacy built on acceptance and trust, each brother realizes his highest potential through a lifelong experience of service and excellence. You can join this prestigious organization and root your career in, “The Great Joy of Serving Others.”
Chapter Services Consultant
Chapter Service Consultants are responsible for being the point-of-contact for undergraduate chapters across the nation. Consultants are assigned a group of chapters to go to where they meet with chapter leaders, Advisors, and Greek Advisors to work towards setting manageable and reachable goals to improve overall operations. CSCs are also responsible for giving educational presentations and answering questions that chapter members may have regarding several operational
areas including, but not limited to: recruitment, finances, academics, alumni relations, and chapter management.
Expansion Consultants are responsible for starting up and guiding a Phi Kappa Psi colony on a campus to which they are assigned. They work on recruiting members to join and also teach them about fraternity education, operations, and best practices to become a successful Phi Kappa Psi chapter. They meet with Greek Advisors, local alumni, and student leaders to help transition new members into becoming a fully recognized IFC chapter on their campus.
Phi Kappa Psi’s consultants are the models for an ideal member of Phi Kappa Psi and consistently personify and demonstrate the values of the Fraternity. Consultants foster strong relationships with all stakeholders invested in our chapters and colonies, train all necessary constituents on operations, and promote and educate all parties on the Fraternity’s initiatives.
Member of Phi Kappa Psi in good standing
Clear understanding of Phi Kappa Psi’s Mission, Vision, and Ritual
Degree from an accredited four-year college or university
Demonstrated leadership experience within the Fraternity, other student organizations, or professional experiences outside of college
Professional conduct and appearance
QUALITIES OF A PHI KAPPA PSI CONSULTANT:
Courteous and Cultured: empathetic and aware of the feelings of others around him; inclusive and tolerant; strives to be a positive change agent for his community
Moderate in Manners and Morals: professional/appropriate behavior and appearance; leverages personal strengths
Demonstrates Intellectual Excellence: self-motivated, innovative, and hard working
Generous, Compassionate, and Loyal: dedicated to the fulfillment of the mission and values of Phi Kappa Psi; lives the Creed and Ritual of the Fraternity
1.Serve as the Fraternity’s de facto client manager for an assigned group of chapters and/or colonies.
Create and foster open communication between all stakeholders in the chapters you are assigned (chapter, volunteers, university, staff, etc.)
Serve as the primary point of contact between the Fraternity Headquarters and all undergraduate members and volunteers of the chapters you are assigned
Be versed in all basic operation functions of the National Fraternity, the Phi Kappa Psi Foundation, and the Canonsburg Corporation
2. Serve as a resource for chapters regarding operational best practices, policies, and traditions of the fraternity and be able to educate stakeholders on the how to improve.
Gather data and best practices from all chapter visits in order to facilitate knowledge transfer across the Fraternity
Facilitate in-depth training and programming sessions with chapters, working with officers, members, volunteers, and university to address key issues
3. Actively participate in the National Fraternity’s initiatives and programs
Participate in all National Programming, including the Grand Arch Council, Woodrow Wilson Leadership School, Leadership Programs, and the American Leadership Academy
Serve as an active participant in all-staff office training and planning sessions when relevant
4. Utilize online reporting and data collections for chapter information collection
Weekly reports will be sent to supervisor for feedback, action items, and general information regarding the chapter visit
Follow up reports will be expected for each chapter visit to be stored in the Fraternity database
5. Expansion Consultants recruit and manage new members for an assigned colony
Actively hosting on campus recruitment events and engaging the student body to find worthy candidates to begin the colony
Working with colony member to start a successful colony that will become a chapter by initiating best practices and setting realistic goals set forth by the Colony Petition Packet
Consultants will be asked to be based in Indianapolis and travel to assigned chapters or colonies
Expansion Consultants will be based in Indianapolis, but will be expected to live in the city or area where they are beginning a new colony of Phi Kappa Psi
Travel is a required part of this position and all candidates must be willing to spend an estimated 75% of their time on the road, helping to improve our chapters