ASSOCIATE DIRECTOR OF CHAPTER OPERATIONS

Job Details

Job Title: Associate Director of Chapter Operations
Location: Based in Indianapolis
Position: Full-time
Department: Chapter Operations
Direct Report: Senior Director of Chapter Operations

About Phi Kappa Psi

Phi Kappa Psi is a men’s social fraternity that was founded in 1852 in Canonsburg, Pennsylvania. The Fraternity has 96 undergraduate groups with 5,500 undergraduate members, 44 alumni groups, and 90,000 living alumni. All undergraduate groups operate on 4-year university and college campuses across the country.

Your Impact

Phi Kappa Psi’s associate directors will serve as models for an ideal member of Phi Kappa Psi and consistently personify and demonstrate the values of the Fraternity. They will foster strong relationships with all stakeholders invested in our chapters and colonies, train all necessary constituents on operations, and promote and educate all parties on the Fraternity’s initiatives.

Minimum Qualifications

• Clear understanding of Phi Kappa Psi’s Mission and Vision
• Degree from an accredited four-year college or university
• Demonstrated leadership experience within the Fraternity, other student organizations, or professional experiences outside of college
• Professional conduct and appearance

Qualities of a Phi Kappa Psi Associate Director of Chapter Operations

• Courteous and Cultured: empathetic and aware of the feelings of others around him; inclusive and tolerant; strives to be a positive change agent for his community
• Moderate in Manners and Morals: professional/appropriate behavior and appearance; leverages personal strengths
• Demonstrates Intellectual Excellence: self-motivated, innovative, and hard working
• Generous, Compassionate, and Loyal: dedicated to the fulfillment of the mission and values of Phi Kappa Psi; lives the Creed and Ritual of the Fraternity

Position-Specific Responsibilities

• Serve as the Fraternity’s de facto client manager for an assigned group of chapters and/or Colonies
• Create and foster open communication between all stakeholders in the chapters you are assigned (chapter, volunteers, university, staff, etc.)
• Serve as a point of contact between the Fraternity Headquarters and all undergraduate members and volunteers of the chapters you are assigned
• Be versed in all basic operation functions of the National Fraternity, the Phi Kappa Psi Foundation, and the Canonsburg Corporation
• Serve as a resource for chapters regarding best recruitment and operational practices, policies, and traditions of the fraternity and be able to educate stakeholders on the how to improve
• Facilitate in-depth training and programming sessions with chapters, working with officers, members, volunteers, and university to address key issues
• Actively participate in the National Fraternity’s initiatives and programs
  • Participate in National Programming
  • Serve as an active participant in all-staff office training and planning sessions when relevant
• Utilize online reporting and data collections for chapter information collection
  • Weekly reports will be sent to supervisor for feedback, action items, and general information regarding the chapter visit
  • Follow up reports will be expected for each chapter visit to be stored in the Fraternity database

Position Expectations

• Associate Director of Chapter Operations will be based in Indianapolis, but will be expected to travel to the universities they are assigned to
• Travel is a required part of this position, and all candidates must be willing to spend an estimated 30% of their time on the road, helping to improve our chapters

Non-Discrimination Policy

Phi Kappa Psi Fraternity is an equal opportunity employer and that, as required by law, equal employment opportunities be available to all persons without regard to any category protected under the law (including race, sex, age, color, religion, national origin, citizenship status, veteran status, sexual orientation, or handicap or disability). This policy applies to all employees and applicants for employment and to all phases of employment including hiring, promotion, demotion, and treatment during employment, rates of pay or other forms of compensation, and termination of employment.